Assistant Manager Mumbai, India;DLF Cyber Park,Sector 20 (739615); Madhapur, Hyderabad; Road 1-D, Zone 1 **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba_continuum/job/Mumbai/Assistant-Manager_26030448) **Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba_continuum/job/Mumbai/Assistant-Manager_26030448) Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba_continuum/job/Mumbai/Assistant-Manager_26030448) **Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba_continuum/job/Mumbai/Assistant-Manager_26030448) **Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Process Overview** **_FEO_** **ARQ** supports global businesses of the Bank with solutions requiring judgment application, sound business understanding and analytical perspective. We support onshore teams in the areas of Financial Research & Analysis, Quantitative Modeling, Risk Management and Prospecting Support provide solutions for revenue enhancement, risk mitigation and cost optimization. The division comprising of highly qualified associates operates from four locations i.e. Mumbai, Gurgaon, Hyderabad and GIFT. Individual will be closely working with teams across Consumer and Small Business Card portfolios, Digital Analytics, Consumer Credit Strategies team providing qualitative and quantitative analytical support to Consumer Credit Borrowing Strategies team on the state side. **GWIM Analytics and Reporting team** , will be involved in designing, running and maintaining daily, weekly and monthly dashboards and provide meaningful insights on current business trends. The incumbent will be required to liaise with onshore partners across global locations on a regular basis to understand the requirements,



get fresh reporting requirement, and provide clarifications, among other things. _The Consumer Client Protection Organization includes fraud strategies & analytics, fraud detection operations (FDO), and consumer & small business claims operations (C&SBCO;) working together to detect risks, prevent fraud and safeguard our customers. FDO protects against fraud & scams while C&SBCO; resolves fraud claims and billing disputes for consumer, commercial, and small business accounts._ **Fraud detection** team reviews potentially fraudulent transactions exceptioned out by the fraud filters and decisions them basis judgmental review for products like New Accounts, Checks, Deposits & Online. The team also provides fraud support through activities like closure fulfillment of deposit accounts & loss allocation as well as specialized fraud work like defect analysis, secondary closure review and hold audit. **C&SBC;** is responsible for the research and timely resolution of fraud claims , billing disputes & Payment queries on consumer, commercial and small business credit/debit card account. The key actions involves processing Chargeback to recover money from merchant, accepting or denying merchant response on chargeback processed and various other exception actions like providing provisional credit, Fraud reporting and merchant Credit adjustment. **Responsibilities** + Develop and enhance sophisticated analytical systems that support enterprise-wide banking strategies, including credit risk, fraud analytics, customer segmentation, and operational efficiency. + Research, extract, and integrate datasets from multiple banking data warehouses and source systems (e.g., loan servicing systems, card platforms, deposits, risk engines). + Collaborate with cross-functional partners-Risk, Finance, Technology, Compliance, and Product-to convert business requirements into analytical deliverables. + Conduct end-to-end data management activities, including data collection, validation, profiling, transformation, and quality assurance for critical banking datasets. + Design, build, and automate executive dashboards and reports using BI tools, applying statistical techniques to highlight portfolio performance and emerging risk trends. + Perform deep-dive portfolio analysis on credit behavior, delinquency trends, loss forecasting, segmentation, and operational bottlenecks to drive strategic recommendations. + Support the development, optimization, and tuning of ETL pipelines, production jobs, and analytical processes across the risk and operations lifecycle. + Contribute to risk modeling initiatives including PD/LGD/EAD calculations, early warning indicators, stress testing, and model monitoring while adhering to regulatory and governance standards. + Critically assess and challenge models on conceptual soundness, assumptions and limitations, data, developmental evidence in support of modeling choices, performance, implementation, and documentation. + Implement model governance for various lines of businesses that involves monitoring model performance and identifying plans to mitigate performance issues. + Understand the core methodology in AI solutions and the context in which it will be deployed to identify potential risks/gaps. + Build predictive models and machine-learning based models as needed and propose solutions and strategies to tackle business challenges. **Requirements** **Education:** MBA/ PGDM / Maters in Economics / Quantitative Technique & Economics/ Mathematics Statistics/ Data Sciences **Certification if any** - NA **Experience Range** - Fresher / 0 years **Foundational Skills** + Knowledge about interfacing models with software applications for enhancing usability + Knowledge of factor models and machine learning will be preferred, Business process skills, + Analytical problem solving, Technical skills (MS Office: Excel & PowerPoint),



Communication skills **Good to have skills** + Banking industry knowledge/ background would be an added advantage Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) " poster. View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work setting. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason. Investment products offered through MLPF&S; and insurance and annuity products offered through MLLA: **Are Not FDIC Insured** **Are Not Bank Guaranteed** **May Lose Value** **Are Not Deposits** **Are Not Insured by Any Federal Government Agency** **Are not a condition to Any Banking Service or Activity** Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as "MLPF&S;" or "Merrill") makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation ("BofA Corp."). MLPF&S; is a registered broker-dealer, registered investment adviser, **Member SIPC** and a wholly owned subsidiary of BofA Corp. Insurance and annuity products are offered through Merrill Lynch Life Agency Inc., a licensed insurance agency and wholly owned subsidiary of Bank of America Corporation. Trust, fiduciary and investment management services are provided by Bank of America, N.A., Member FDIC and wholly owned subsidiary of Bank of America Corporation ("BofA Corp."). Bank of America Private Bank is a division of Bank of America, N.A. Banking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation. © 2026 Bank of America Corporation. All rights reserved.

📌 Assistant Manager (Mumbai)
🏢 Bank Of America
📍 Mumbai