Description

We are seeking enthusiastic and motivated individuals for the position of Customer Support Associate - Domestic Voice. This role is ideal for freshers or entry-level candidates looking to start their career in customer service. The successful candidate will be responsible for providing exceptional voice support to our customers, addressing their inquiries, and ensuring a positive experience.

Responsibilities

- Provide excellent customer service through voice interactions.
- Resolve customer queries and issues in a timely manner.
- Maintain a high level of professionalism and empathy in customer communications.
- Document and track customer interactions using CRM tools.
- Collaborate with team members to improve service delivery and customer satisfaction.

Skills and Qualifications

- Excellent verbal communication skills in English and Hindi or regional languages.
- Strong listening skills to understand customer issues.
- Basic computer skills, including proficiency in MS Office and CRM software.
- Ability to work in a rapid-paced environment and handle multiple tasks.
- Problem-solving skills and a customer-centric approach.

📌 Customer Support Associate - Domestic Voice (Secunderabad)
🏢 GHRS TRAINING
📍 Secunderabad