Team Leader - Client Servicing

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

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About the job

Company Description Aspire Financial Services is a growing organization focused on delivering reliable, client-centric financial solutions. The company is committed to helping individuals and businesses manage their financial goals through tailored services and transparent processes. Aspire values integrity, collaboration, and continuous improvement, creating a workplace where team members can learn and advance their careers. The organization emphasizes strong client relationships and strives to provide consistent, high-quality support at every interaction. Team members are encouraged to contribute ideas, take ownership of their work, and support the overall success of the clients and the company.
Role Description The Team Leader Client Servicing role is a full-time, on-site position based in Thane. The role involves leading a client servicing team, assigning and monitoring daily tasks, and ensuring timely and accurate resolution of client queries. The Team Leader will oversee service quality, track key performance metrics, and implement process improvements to enhance client satisfaction. Day-to-day responsibilities include coordinating with internal departments, handling escalations, guiding team members on complex cases, and maintaining clear documentation of client interactions. The role also requires training and mentoring team members, conducting regular performance reviews, and supporting a qualified, inclusive work environment.
Qualifications





- Solid client servicing and relationship management skills, with the ability to handle escalations and complex queries.
- Experience in team leadership, including task allocation, performance monitoring, coaching, and mentoring.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
- Solid organizational and time-management skills, with attention to detail and the ability to manage multiple priorities.
- Proficiency with common office software and CRM or client management systems; comfort working with reports and dashboards.
- Prior experience in financial services or a related client-facing domain is preferred.
- Bachelors degree in business, finance, or a related field, or equivalent practical experience.
- Demonstrated problem-solving abilities and a continuous improvement mindset.

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum -1 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Team Leader - Client Servicing (Maharashtra)
🏢 Aspire Financial Services
📍 Maharashtra