Telecaller & Customer Relationship Officer (CRO)

Company:**XNERGS by Sunshine Solar – Premium Solar Solutions**

**Key Responsibilities:**

Call and follow up with leads generated through Facebook, Google, WhatsApp, and references.

Explain company products and services professionally.

Schedule appointments for the sales team.

Maintain lead records and update CRM/software.

Follow up with prospects and existing customers.

Generate customer interest and qualify leads.

**Requirements:**

Positive communication skills in English, Hindi, Konkani, or Marathi.

Basic computer knowledge.

Experience in telecalling, customer support, or sales is preferred.

Freshers with excellent communication skills can apply.

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**Key Responsibilities:**

Manage customer relationships from inquiry to project completion.

Coordinate between sales, operations, and customers.

Handle customer queries,



complaints, and service requests.

Provide project status updates to customers.

Maintain customer satisfaction and collect feedback.

Assist with documentation, agreements, and portal updates.

**Requirements:**

Strong communication and interpersonal skills.

Ability to handle multiple customers professionally.

Knowledge of CRM software and MS Office preferred.

Experience in customer service, operations, or relationship management is an advantage.

What We Offer:

Attractive Salary + Performance Incentives

Career Growth Opportunities

Professional Work Setting

Training & Skill Development

Opportunity to Work in the Fast-Growing Solar Industry

📌 Telecalling cum Customer Relationship Officer (Porvorim)
🏢 Pavan Raikar
📍 Porvorim