07 Sep
|
D.K.ENTERPRISES
|
Jaipur
07 Sep
D.K.ENTERPRISES
Jaipur
Key Responsibilities
- Call customers to confirm orders, appointments, and service requirements.
- Coordinate with customers and the service/delivery team for timely execution.
- Provide customers with updates regarding delivery or service status.
- Schedule and confirm delivery/service appointments.
- Handle customer queries, concerns, and basic complaints professionally.
- Follow up with customers after service delivery to confirm satisfaction.
- Coordinate with internal teams to resolve delivery or service-related issues.
- Maintain accurate records of customer calls, appointments, and service status.
- Make follow-up calls to ensure pending services are completed on time.
- Escalate major customer issues to the concerned senior/team leader.
- Maintain a polite, qualified, and helpful communication style at all times.
📌 Tele (Jaipur)
🏢 D.K.ENTERPRISES
📍 Jaipur