- Key Responsibilities
- Make outbound calls to potential customers and generate recent sales leads.
- Contact customers from company-provided databases, enquiries, references, online enquiries, and marketing campaigns.
- Introduce the company and explain the products and services offered.
- Promote uPVC windows, doors, sliding systems, and related products to prospective customers.
- Understand customer requirements, project location, project type, approximate requirement, and expected purchase timeline.
- Identify genuine and qualified sales prospects.
- Schedule site visits, measurements, and customer meetings for the sales team.
- Follow up with leads regularly through telephone calls and WhatsApp.
- Follow up on quotations and pending enquiries in coordination with the sales team.
- Maintain accurate records of calls, enquiries, leads, follow-ups, and appointments.
- Update customer information in CRM/Excel or other company systems.
- Handle customer queries professionally and provide basic product information.
- Respond appropriately to customer objections and communicate the benefits of uPVC products.
- Coordinate with sales executives to ensure timely follow-up and conversion of leads.




- Achieve daily, weekly, and monthly calling and lead-generation targets.
- Prepare daily and weekly reports of calls, leads, appointments, and follow-ups.
- Maintain professional communication and a positive relationship with customers.
- Perform other sales and marketing activities assigned by the reporting manager.

Key Performance Indicators (KPIs)Daily number of outbound calls.

- Qualified leads generated.
- Customer appointments scheduled.
- Site visits generated.
- Follow-up completion.
- Lead conversion rate.
- Sales opportunities generated.
- Achievement of monthly targets.
- Accuracy of customer and lead records.
- Required SkillsExcellent verbal communication skills.
- Good telephone etiquette.
- Confident and persuasive communication.
- Strong follow-up skills.
- Customer-oriented approach.
- Basic sales and negotiation skills.
- Ability to handle customer objections.
- Basic knowledge of MS Excel, CRM, WhatsApp, and email.
- Target-oriented and self-motivated.
- Ability to work effectively as part of a sales team.

📌 Telecaller (Bengaluru)
🏢 Astrapia UPVC Tech Private
📍 Bengaluru