Collection Executive / Officer (Gurugram)

Collection Executive / Officer (Gurugram)

07 Sep
|
Happy Square Outsourcing Services
|
Gurugram

07 Sep

Happy Square Outsourcing Services

Gurugram

ROLES & RESPONSIBILITIES

 Outbound Operations: Conduct outbound calls to customers for overdue payment collection.

 Follow-up Management: Maintain a rigorous follow-up schedule to ensure high recovery rates.

 Customer Education: Clearly explain payment dues, breakdown of charges, and available settlement options.

 System Updates: Log all call details and update collection statuses accurately in the CRM/System.

 Target Delivery: Consistently achieve monthly collection and recovery targets assigned by management.

 Issue Resolution: Handle customer queries and resolve payment-related disputes professionally.

 Compliance: Maintain the highest standards of professionalism and strictly follow company/legal compliance guidelines.

4. REQUIRED SKILLS & QUALIFICATIONS

 Experience: Minimum 1 year in Collections, Telecalling, or Debt Recovery.

 Education: Minimum 12th Pass; Graduation is preferred.

📌 Collection Executive / Officer (Gurugram)
🏢 Happy Square Outsourcing Services
📍 Gurugram

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