Core Responsibilities

- Front-of-House & Guest Hospitality:
- Welcome guests warmly upon entry, guide them through the premises, and answer inquiries regarding showtimes, seating options, and movie genres.
- Address customer concerns or queries promptly to ensure a smooth cinema experience.
- Ticketing & Box Office Operations:
- Process ticket sales, bookings, and cancellations accurately using the point-of-sale (POS) system.
- Scan digital/printed tickets at entry turnstiles and direct guests to their assigned auditoriums.
- Concessions & In-Seat Dining (F&B;):
- Manage snack counters: take orders, prepare popcorn and beverages, and suggest promotional combos.
- Execute "Service-on-Seat" delivery by taking F&B; orders directly to guests inside premium auditoriums during pre-shows or intervals.




- Maintain strict food safety and hygiene standards at all F&B; counters and kitchen prep areas.
- Auditorium Management & Ushering:
- Assist patrons with seating before screenings and ensure quiet, comfortable viewing environments.
- Conduct periodic checks inside auditoriums during movie runs to monitor temperature, audio quality, and guest compliance.
- Coordinate swift clean-ups between movie screenings to maintain auditorium standards.
- Cash Handling & Daily Reporting:
- Manage cash, card, and UPI payments accurately at billing counters and reconcile register totals at the end of each shift.

📌 Counter Sales Executive (Hyderabad)
🏢 PVR Cinemas
📍 Hyderabad