07 Sep
|
Ninjacart
|
Bengaluru
07 Sep
Ninjacart
Bengaluru
Key Responsibilities
· Customer Contact: Make daily outbound calls to customers regarding overdue bills or loan payments.
· Payment Resolution: Inform customers about their outstanding balances, explain payment terms, and encourage timely repayment.
· Negotiation: Understand the customer's financial situation and negotiate realistic payment plans or settlements when necessary.
· Record Keeping: Accurately update customer details, call logs, and payment commitments in the company database.
· Follow-ups: Keep track of promised payment dates and follow up with customers if the payment is not received.
· Compliance: Maintain qualified phone etiquette and follow all legal and company guidelines for collections.
📌 Collection Telecaller Executive (Bengaluru)
🏢 Ninjacart
📍 Bengaluru