· Outbound Calling: Make high-volume daily calls to debtors or customers with delayed or unpaid accounts.
· Negotiation: Negotiate realistic payment arrangements, settlements, or extensions to recover outstanding dues.
· Record Keeping: Update the CRM or database instantly with accurate notes on calls, payment promises, and account statuses.
· Follow-Ups: Track scheduled payment dates and follow up with debtors proactively to prevent defaults.
· Dispute Resolution: Investigate and help resolve billing or payment disputes professionally.
· Compliance: Adhere strictly to company policies and legal regulations regarding debt collection practices
📌 Collection Executive / Officer (Pune)
🏢 Armeka
📍 Pune