Urgent Opening: Team Leader – International BPO
Location: Navi Mumbai
Experience: 1+ years as a TL in an International BPO (Mandatory)
Salary: Up to ₹7.0 LPA
Requirements: Fluent English | Immediate Joiners Preferred
Key Responsibilities:
Manage and motivate a team of agents to hit KPIs (SLA, AHT, CSAT, Quality).
Conduct 1-on-1 coaching, performance tracking, and regular feedback sessions.
Handle customer escalations and maintain process compliance.
Generate daily/weekly operational performance reports.
Contact to Apply:
HR Darshna Jain
WhatsApp: (phone hidden)
Email:
[email protected]
https://forms.gle/k6bLR2p6inyDL7KbA
📌 Team Leader - Operations (Navi Mumbai)
🏢 Righto services private
📍 Navi Mumbai