07 Sep
|
Reliance Jio
|
Godhra
07 Sep
Reliance Jio
Godhra
Job Responsibilities :
- 1. Partner identification and mentoring
- 2. Install CPE devices
- 3. Drive quality installations
- 4. Address partner queries
- 5. Visit partners for checks
- 6. Conduct group meetings
- 7. Interact with customers
- 8. Troubleshoot device queries
- 9. Record job in CRM portal
- 10. Upgrade device software
- 11. Repair handsets, PCB swap
- 12. Train / support service points
- 13. Adhoc responsibilities as needed
- Education Requirement :
- 10+2/ITI/Diploma/Certification in Device Care
- Experience Requirement :
- 2 - Maximum 4 Years
- Skills & Competencies :
- A. Soft skills:
- 1. Customer focus
- 2. Communication skills
- 3. Problem Solving skills
- B. Functional skills:
- 1. Handset repair skills
- 2. Knowledge of spares operations
- 3. Knowledge of CRM Systems
📌 Senior Digital Repair Specialist - Godhra
🏢 Reliance Jio
📍 Godhra