Company: Aroa Spa & Wellness Location: Calangute, Goa
Experience: Minimum 3 years (Spa/Salon industry preferred)
Job Type: Full-time Salary: Competitive + Attractive Incentives
About the Role: Aroa Spa & Wellness is looking for a confident, customer-focused Business Development & Sales Executive who can drive revenue while delivering an exceptional guest experience. This is not a desk sales role—you will be the face of our Calangute outlet, responsible for converting walk-ins, generating new business, building local partnerships, and ensuring every client leaves wanting to return.
If you enjoy sales as much as hospitality, this role is for you.
- Key ResponsibilitiesBusiness Development & SalesAchieve monthly revenue and membership targets.
- Generate new business through hotels, resorts, travel agents, and local partnerships.
- Convert walk-in enquiries into confirmed bookings and premium treatments.
- Promote memberships, packages, gift vouchers, and seasonal offers.
- Follow up with leads and past clients to drive repeat business.
- Customer ExperienceWelcome and assist clients with professionalism and warmth.
- Recommend treatments based on client needs and preferences.
- Handle appointments, enquiries, and customer feedback efficiently.
- Maintain exceptional service standards throughout the customer journey.
- Outlet OperationsCoordinate daily bookings and therapist schedules.
- Ensure the reception and guest areas are always presentation-ready.
- Maintain accurate customer records and sales reports.
- Support marketing activities and in-store promotions.
- RequirementsMinimum 3 years of experience in Business Development, Sales, or Front Office.
- Experience in the Spa, Salon, Wellness, Luxury Hospitality, or Beauty industry is highly preferred.
- Strong spoken and written English is essential.
- Excellent interpersonal, negotiation, and closing skills.
- Confident using WhatsApp Business, MS Office, and booking/POS systems.
- Self-driven, target-oriented, and comfortable working weekends and holidays.
- What We OfferAttractive fixed salary + performance incentives
- Career growth in a premium wellness brand
- Professional and supportive work setting
- Opportunity to build valuable hospitality and wellness partnerships
Apply to
[email protected] if you're passionate about sales, wellness, and creating memorable customer experiences.
📌 Business Development & Sales Executive (Bardez)
🏢 Aroa Spa & Wellness
📍 Bardez