We are hiring a Customer Relationship Manager to join our team. The candidate will be responsible for handling client communication and providing full support without any sales target.
Responsibilities:
- Handle inbound and outbound client calls professionally
- Provide accurate information regarding company services
- Assist clients with queries, issues, and account-related support
- Maintain proper client records and follow-up when required
- Ensure client satisfaction through timely communication and guidance
Requirements:
- Graduate (compulsory)
- Minimum 2 years of experience in the same field (Customer Relationship / Telecalling / Client Handling)
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook – complete package)
- Knowledge of web browsing and email communication (mandatory)
- Strong communication skills in Hindi (English will be an added advantage)
Advantages:
- No Targets – Only Client Support
- Skilled work environment
- Career growth opportunities