- Regularly monitor ATM status and performance.
- Conduct routine maintenance to ensure ATMs are operational.
- Troubleshoot and resolve any technical issues promptly.
1. Cash Management:
- Ensure adequate cash levels in ATMs and manage cash replenishments.
- Maintain accurate records of cash transactions and balances.
- Coordinate with the cash logistics team for timely refills and collections.
1. Customer Service:
- Address and resolve customer issues related to ATM transactions.
- Provide support and guidance to customers experiencing difficulties.
- Ensure high levels of customer satisfaction.
1. Security and Compliance:
- Adhere to security protocols to safeguard ATM assets and data.
- Ensure compliance with regulatory standards and internal policies.
- Report any suspicious activities or discrepancies.
1. Reporting and Documentation:
- Maintain detailed logs of ATM activities and incidents.
- Prepare regular reports on ATM performance and issues.
- Document maintenance and service actions taken.
Educational Qualification:
- Must have completed 10th grade (Higher Secondary Education).