Given your work experience, we believe it would be a great opportunity for you to progress in your career at Capgemini.

Q2R HR Helpdesk (Customer Service international BPO experience)

Location: Mumbai

Experience: 3.5 - 10 Years

Must Have

- Strong process knowledge in workforce administration/Employee data administration
- Strong project management skills applied in a business/corporate environment
- Experience in managing multiple design project
- Strong client management and team management skills
- Experience of managing employee life cycle activities like personal/job/pay changes, HR documentation, New hire/onboarding, transfers, leave & absences, promotions, relocations, separations, etc.
- System data entry experience (Workday, ServiceNow, SuccessFactors, etc.)
- Handle employee requests according to the project deadlines - Handle complex problems raised by client and provide solution
- Handle client communication and client Reporting
- Excellent job organization and time management skills
- Attention to details and very positive analytical skills;
- Good communication skills
- Interaction with Client daily via phone, chat and email, work on resolving HR related issues, cooperate with other delivery team members

📌 R HR Helpdesk (Navi Mumbai)
🏢 Capgemini
📍 Navi Mumbai