Role & responsibilities You'll own the region end to end onboarding new properties onto Doorloom, training owners and their teams (often over WhatsApp). You'll be the face of Doorloom to every host in your region.As we scale, this role grows with you: strong performers will move into a team-managing role, leading onboarding and success for the region.

What you'll do

- Onboard recent client properties: help setting up their account, calendar, pricing and booking engine
- Train property owners and staff on using Doorloom
- Handle customer queries and resolve issues quickly, coordinating with our product team when needed
- Build relationships and ensure clients succeed
- Share client feedback with the founders to shape the product

Preferred candidate profile

- Passionate, self-motivated, and comfortable with the pace and ambiguity of an early-stage startup
- 1-4 years in customer success, onboarding, hospitality operations, or client-facing roles (freshers with the right attitude welcome)
- Fluent in English, Hindi and Marathi a strong plus
- Comfortable with technology you'll be teaching software to property owners & hosts

📌 Business Development Manager (Mumbai)
🏢 Doorloom
📍 Mumbai