- Handle international customer inquiries via phone, email, or chat through a blended process.
- Provide exceptional customer service by resolving issues promptly and efficiently.
- Collaborate with internal teams to resolve complex customer complaints and improve overall satisfaction ratings.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- 0-1 year of experience in BPO/Call Centre setting.
- Proficiency in handling international chat processes is required.
- Strong communication skills for effective interaction with customers over the phone or through digital channels.
📌 International Customer Care Executive (Goregaon)
🏢 TP
📍 Goregaon
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