Job Summary

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

Have you been wanting to get into IT but t have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem Want a chance to see lots of career options up close before you choose your path forward Then there s a good chance you ll love being a Customer Service Representative at Kyndryl.

Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you ll be the face and voice of Kyndryl, helping customers solve their problems every day.

Key Responsibilities

- Communicate with Japanese clients, stakeholders, and team members through email, calls, and meetings.
- Translate and interpret Japanese English/other business communications as required.
- Understand and prepare Japanese business documents, reports, and presentations.
- Support Japanese projects and coordinate with Japan-based teams.




- Handle business conversations and provide accurate communication support.
- Maintain professional Japanese language standards and cultural awareness.

Who You Are

You re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you re open and borderless - naturally inclusive in how you work with others.

Required Skills Qualifications

- JLPT N1 preferred / N2 minimum.
- 4+ Years experience
- Solid Japanese reading, writing, listening, and speaking skills.
- Good English communication skills.
- Ability to understand Japanese business etiquette and workplace culture.
- Strong communication, coordination, and interpersonal skills.
- Relevant experience working with Japanese clients or teams is an advantage.

Preferred Skills and Experience

- Candidates with JLPT N1 and practical Japanese business communication experience will be preferred.
- JLPT N2 candidates with strong speaking and communication skills may also be considered.
- Customer support experience
- Experience modifying approaches and adapting to customer needs

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Japanese Language Expert with IAM Secondary controls (Noida)
🏢 Kyndryl
📍 Noida