08 Sep
|
Hapag Lloyd
|
Chennai
08 Sep
Hapag Lloyd
Chennai
- Manage and resolve major incidents efficiently, ensuring high customer satisfaction.
- Lead and motivate a team of incident management professionals to achieve operational excellence.
- Develop and implement effective incident management processes and procedures.
- Collaborate with cross-functional teams to identify root causes of incidents and implement preventive measures.
- Analyze incident trends and metrics to identify areas for improvement.
- Provide training and coaching to team members to enhance their skills and knowledge.
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📌 Lead - Major Incident Management (Chennai)
🏢 Hapag Lloyd
📍 Chennai