Role & responsibilities

- Make outbound calls to prospective or existing customers.
- Receive inbound calls and respond to customer inquiries.
- Explain products, services, or offers clearly and professionally.
- Generate and qualify sales leads.
- Convince potential customers to purchase products or schedule appointments.
- Maintain accurate records of customer interactions in the CRM or database.
- Follow up with customers regarding previous conversations or pending issues.
- Handle customer complaints and provide appropriate solutions or escalate when necessary.
- Achieve daily, weekly, and monthly calling and sales targets.
- Build and maintain positive relationships with customers.
- Update customer information and call outcomes regularly.
- Follow company policies, scripts, and communication standards.
- Coordinate with the sales and support teams to ensure customer satisfaction.
- Stay updated on product knowledge and company offerings.





Preferred candidate profile

- Any graduate or undergraduate with valuable communication skills.
- Freshers are welcome; prior telecalling or sales experience is an added advantage.
- Good verbal communication in Tamil and English.
- Telugu/Hindi speaking candidates will be an added advantage.
- Confident, friendly, and positive attitude.
- Good convincing and negotiation skills.
- Willingness to make outbound calls and follow up with customers.
- Ability to achieve daily and monthly targets.
- Basic knowledge of MS Office, WhatsApp, and CRM tools.
- Strong customer-handling and interpersonal skills.
- Should be self-motivated, punctual, and willing to learn.
- Candidates with real estate sales/telecalling experience will be preferred.

📌 Telecalling Executive (Chennai)
🏢 Budget Housing And Properties
📍 Chennai