Job Summary

Drive Customer Success as an Onboarding Implementation Specialist - Tekla Structures

Are you a seasoned structural engineer with deep expertise in Tekla Structures who thrives on solving complex technical challenges and guiding clients toward operational successTrimble is seeking an Onboarding and Implementation Specialist to join our Professional Services team in India. In this high-impact position, you will own the end-to-end implementation journey for enterprise clients, turning complex steel and concrete detailing requirements into streamlined, best-practice workflows.

Responsibilities

- End-to-End Onboarding Execution: Lead full-lifecycle software onboarding and implementation programs for new and existing clients utilizing Tekla Structures (Steel and Concrete configurations).
- Workflow Discovery Problem Solving: Conduct deep-dive technical discovery sessions to analyze client requirements, troubleshoot output customization challenges, and engineer tailored structural detailing workflows.
- Implementation Collateral Best Practices: Develop high-grade onboarding materials, system configurations, and best-practice guidelines that empower clients to adopt optimal structural detailing standards.
- Project Delivery Client Tracking: Help clients establish realistic deployment milestones, deliver ongoing technical guidance to protect timelines, and meticulously track project deliverables and engagement logs.
- Cross-Functional Collaboration Value Advocacy: Serve as the primary onboarding anchor across Sales, Support, and Product Development teams,



while actively presenting the value of Skilled Services to prospective clients.

Essential Skills Experience

- Tekla Structures Deep-Dive Expertise: 4-5 years of direct, hands-on experience using Tekla Structures across Steel and Concrete modules.
- Domain Industry Experience: 6-7 years of hands-on structural detailing and design experience with strong domain mastery in structural steel and reinforced concrete workflows.
- Education: Bachelor's or Master's degree in Civil, Structural, or Mechanical Engineering.
- Communication Engagement: Fluent written and spoken English with exceptional interpersonal skills to command credibility across client C-suites and job-site engineering teams.
- Independent Execution: Strong diagnostic capability to troubleshoot software issues independently, manage tight schedules, and drive project success with minimal supervision.

Bonus Points

- Multilingual Capability: Fluency in spoken Hindi to engage effectively across diverse regional client bases in India.
- Global Design Codes: Direct experience executing structural detailing projects according to international engineering codes and standards.
- Customer-Centric Mindset: Highly organized, detail-oriented approach with an eagerness to learn complementary Trimble software products.

Logistics

- Location: Chennai.
- Job Type: Full-Time.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Implementation Consulting Professional (Chennai)
🏢 Trimble
📍 Chennai