- Manage and oversee the customer care team to ensure excellent service delivery.
- Develop and implement effective customer care strategies to enhance satisfaction.
- Collaborate with cross-functional teams to resolve complex customer issues.
- Analyze customer feedback and suggest improvements.
- Train and coach team members to improve their skills.
- Monitor and report on key performance indicators to measure team effectiveness.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Manager, Customer Care - Payroll (Chennai)
🏢 Toast
📍 Chennai