08 Sep
|
DND Group
|
Gurugram
08 Sep
DND Group
Gurugram
Job Title: Senior Sales Coordinator
Key Responsibilities (Primary Focus Areas)
- Sales Coordination & Support:
Act as the central point of coordination between the sales team, customers, and internal departments to ensure smooth execution of sales processes.
- Order Management:
Handle end-to-end order processing including order entry, tracking, documentation, and timely delivery coordination.
- Client Communication & Follow-ups:
Maintain regular communication with clients regarding orders, quotations, and delivery timelines; follow up for order confirmations and pending requirements.
- Sales Documentation & Reporting:
Prepare quotations, proforma invoices, sales orders, and maintain accurate sales records and reports.
- Payment & Collection Coordination:
Work closely with the accounts team to follow up with customers for payments and ensure timely collections.
Additional Responsibilities
- Monitor sales targets and assist the sales team in achieving goals.
- Coordinate with logistics and warehouse teams to ensure timely dispatch of goods.
- Resolve customer queries and escalate issues when required.
- Maintain and update CRM or sales tracking systems.
- Assist in preparing MIS reports, sales forecasts, and performance analysis.
- Support senior management with data and insights for decision-making.
Communication & Coordination
- Draft and send qualified emails to customers and internal teams.
- Ensure clear communication between sales, accounts, and operations departments.
- Maintain strong relationships with existing clients.
Required Skills & Qualifications
- Strong experience in sales coordination or a similar role.
- Excellent organizational and multitasking abilities.
- Good communication skills (written and verbal).
- Proficiency in MS Excel and basic sales/reporting tools.
- Ability to handle multiple clients and deadlines efficiently.
- Strong follow-up and problem-solving skills.
📌 Senior Sales Coordinator (Gurugram)
🏢 DND Group
📍 Gurugram