About the Company PolicyBazaar is looking for dynamic and customer-focused individuals to join our Customer Service team. About the Role As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction. Responsibilities Handle inbound and outbound calls to address customer queries and concerns. Provide accurate information regarding insurance policies, premium calculations, and policy status. Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up. Maintain customer records by updating information in the CRM system. Ensure customer satisfaction through professional communication and problem-solving. Meet daily, weekly, and monthly targets set by the team lead. Qualifications Minimum education: Graduate. Required Skills Excellent communication skills (verbal and written) in English and Hindi.



Ability to handle customer queries efficiently and politely. Basic computer knowledge and proficiency in MS Office and email. Patience and empathy to manage difficult or irate customers. Prior experience in a call center or customer support role is a plus. Freshers and experience both can apply. Preferred Skills Prior experience in a call center or customer support role is a plus. Freshers and experience both can apply. Pay range and compensation package Salary package 2.5 LPA to 4 LPA. Equal Opportunity Statement We are committed to diversity and inclusivity. Contact Person - HR Yash- Interview Mode - Face to Face only (No Virtual rounds) Work Mode - In office working Working days - 6 days working with a roster off Interested candidates can share their resume to or What's app to We are looking for Immediate joiners.

📌 Customer Service Representative (Haryana)
🏢 Policybazaar.com
📍 Haryana