About Us:

Kadel Labs is a leading IT services company delivering top-quality technology solutions since 2017, focused on enhancing business operations and productivity through tailored, scalable, and future-ready solutions. With deep domain expertise and a commitment to innovation, we help businesses stay ahead of technological trends. As a CMMI Level 3 and ISO 27001:2022 certified company, we ensure best-in-class process maturity and information security, enabling organizations to achieve their digital transformation goals with confidence and efficiency.

Job Description:

We are seeking a dynamic and experienced Manager for our Customer Success & Business Development department at Bangalore. The ideal candidate should have a minimum of 5 years of experience in Business Development and should possess strong IT industry knowledge, especially in Customer Success & Growth /Sales/Business Development roles. The primary responsibilities of this role include lead generation, business growth, pre-sales efforts, farming, upselling and cross selling.

Role: Manager Customer Success & Business Development

Experience: 4+Years

Location: Udaipur, Banglore

Key Responsibilities:

· Identify and pursue potential leads and opportunities within the target market segments. Use market research and industry knowledge to identify prospects.

· Develop and execute strategies to drive business growth, including setting sales targets, developing market penetration plans, and establishing key performance indicators.

· Create and manage solutioning and pitch decks to effectively present the company's offerings to clients. Collaborate with the technical team to ensure solutions align with client needs.





· Build and maintain strong relationships with existing clients. Understand their needs and work towards delivering value-added solutions.

· Identify opportunities for upselling and cross-selling additional products or services to existing clients. Maximize revenue potential from each client relationship.

· Leverage your extensive experience in IT Customer Solutions Group, Sales, and Business Development to drive success in this role. Stay updated with industry trends and emerging technologies.

Requirements

· Proven track record in business development, with at least 5 years of experience in a similar role.

· Strong understanding of the IT services and consulting ecosystem, including global outsourcing models, offshore delivery centers, and enterprise migration programs.

· Proven experience in digital transformation with focus on data engineering, application modernization, Agentic AI, and cost optimization strategies for enterprise clients.Well-versed on SDLC and deep understanding on emerging trends in Software industry.

· Excellent communication, negotiation, and interpersonal skills.

· Demonstrated ability to build and maintain relationships with clients and partners.

· Experience in lead generation, marketing, and sales strategy development.

· Previous experience in a "growth escalator" role, contributing significantly to revenue growth.

· Willingness to travel as needed for client meetings and industry events.

· Proven track record of achieving and exceeding sales targets.

Advantages

Visit us:

· https://kadellabs.com/

· https://in.linkedin.com/company/kadel-labs

· https://www.glassdoor.co.in/Overview/Working-at-Kadel-Labs-EI_IE4991279.11,21.htm

📌 Manager Customer Success & Grwoth (Exp 4-7 years) (Udaipur)
🏢 Kadel Labs
📍 Udaipur