Job Description

Job Title: Telesales Specialist(Hindi & English)n

Company: Aurawill

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Employment Type: Full-Time

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Location: Coimbatore (In office)

About the Companyn

Aurawill is a fast-growing health and wellness brand trusted by 1,00,000+ families across India. We are committed to bringing back wholesome, chemical-free nutrition through thoughtfully crafted, traditionally prepared foods made with carefully selected natural ingredients.

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Driven by innovation and a passion for healthy living, Aurawill is building products that make nutritious eating simple, convenient, and accessible for every family.

Job Descriptionn

We are looking for a proactive and target-driven Telesales Specialist to convert leads into customers, drive product sales, and build lasting customer relationships through outbound calling and consistent follow-ups.

Key Responsibilitiesn

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- Make outbound calls to leads, website inquiries, and cart abandoners to convert them into paying customers.
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- Explain product benefits and recommend the right pack size/plan based on customer needs.
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- Convert one-time buyers into monthly subscribers.
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- Follow up on orders, including COD orders,



to confirm orders and reduce cancellations and returns.
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- Handle customer queries related to ingredients, usage, delivery, and payment.
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- Re-engage inactive customers and drive repeat purchases.
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- Cross-sell and upsell related products wherever relevant.
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- Maintain accurate call logs and lead records in the CRM.
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- Respond to customer inquiries through phone, email, and chat.
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- Achieve daily, weekly, and monthly sales targets.
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Candidate Requirementsn

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- 1–3 years of experience in Telesales, Inside Sales, or Customer Service with a sales component.
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- Fluent in Hindi – Mandatory.
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- Excellent verbal communication skills in English – Mandatory.
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- Strong persuasion, negotiation, and objection-handling skills.
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- Comfortable making a high volume of calls daily.
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- Basic knowledge of CRM tools and MS Office/Excel.
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- Self-motivated, target-driven, and customer-focused.
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- Good interpersonal and relationship-building skills.
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Immediate Joiners Preferred.

How to Applyn

Interested candidates can send their updated resume to:

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? [email protected]

📌 Telesales Specialist (Kunnathur)
🏢 Aurawill
📍 Kunnathur