Job Description

Primary Skill

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- Statistical Computing Environment (SCE)
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- Clinical Data Repository (CDR)
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- Clinical data management (CDM)
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Key Responsibilities

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- Provide L2/L3 support for e-Clinical systems and related applications.
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- Manage incidents, service requests, problem, and change management activities.
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- Support system configuration, user access management, and application monitoring.
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- Coordinate with clinical teams, business users, vendors, and onsite stakeholders for issue resolution and enhancements.
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- Ensure compliance with GxP, SOPs, and regulatory requirements.
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- Support validation, release management, and system upgrade activities.
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- Prepare operational reports, KPIs, and support documentation.
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- Participate in process improvement and knowledge management initiatives.
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Required Skills

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- 4–6 years of experience in e-Clinical application support or Clinical IT support.
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- Hands-on experience with Clinical platforms such as CDR, Clinical Data, Clinical analytics.
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- Preferred exposure to CTMS, EDC, eTMF, RTSM, or similar systems.
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- Good understanding of clinical trial processes and Life Sciences domain.
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- Experience in ITSM/support processes including Incident, Change, and Problem Management.
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- Knowledge of GxP compliance and validation processes.
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- Robust communication and stakeholder management skills.
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Qualification

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Bachelor's degree in Computer Science, Life Sciences, Pharmacy, or related field.

📌 Clinical Specialist (Bengaluru)
🏢 NR Consulting
📍 Bengaluru