Hello go-getter
We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.
Siemens Global Business Services (GBS) is a Siemens Service Company that provides cutting-edge digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs.
You’ll Make a Difference By
Accurate and timely execution of transactional services defined in the global product catalogue for internal customers in accordance with the company regulations and guidelines. Receive customer calls and register notification in the CRM tool, Dispatch of Engineers, Upload Engineer Productive hours,
Notification closure & NPS Survey.
Performing the assigned tasks on a timely manner with highest standards of quality.
Rigorous follow up and closure of pending queries/open topics with ownership.
Complete reporting of activities handled on daily/weekly/monthly basis (as per requirements).
Adherence to robust tracking mechanism on processed transactions daily.
Flexible working in shifts and during month ends.
Your Success Is Grounded In
A university degree.
Knowledge of ERP software (preferably SAP) and/or educational background in logistics.
Ability to work in a team.
Good communication and customer service skills.
Open-mindedness and constructive attitude to performed tasks.
Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close.
Join us and be yourself
We value your unique identity and perspective and are fully committed to providing equitable opportu
📌 Process Expert (India)
🏢 Siemens
📍 India