Job Description

About RTDS

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Founded in 2010, Real Time Data Services (RTDS) is a group of companies excelling in global information technology, specializing in Cloud Computing. We empower businesses worldwide with technologically advanced solutions that streamline operations and enhance efficiency. Being a market leader, we've catered to 10,000+ clients across the globe, consistently guaranteeing exceptional services.

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Our continuous innovation-led services include -

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- Managed Cloud Hosting Services
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- AWS Cloud Services
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- Public Cloud Solutions
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- Cybersecurity Solutions
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Job Responsibilities

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- Drive the end-to-end Performance Management System (PMS) cycle on Darwinbox, including goal setting, quarterly reviews, annual appraisals, calibration, and cycle closure.
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- Configure and maintain PMS workflows, timelines, forms, and rating scales within Darwinbox.
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- Track PMS progress by following up with managers and employees on pending goals and reviews, highlighting delays, and escalating where required.
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- Schedule and coordinate performance review discussions and one-on-one meetings between managers and employees.
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- Guide employees and first-time managers on goal setting, self-appraisals, and feedback to ensure quality submissions.
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- Troubleshoot PMS-related system issues and coordinate with the Darwinbox support team for timely resolution.
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- Manage the Learning Management System (LMS), including course uploads, learner assignments, and completion tracking.
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- Coordinate training calendars by scheduling sessions, sending invitations, and tracking attendance.
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- Follow up with employees and managers to ensure timely training nominations and course completions.
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- Serve as the first point of contact for training-related queries and provide guidance on learning and development initiatives.
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- Track training effectiveness through completion reports, feedback, assessments, and maintain L&D; MIS reports.
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- Act as the internal SPOC for Darwinbox, managing platform administration, employee data, workflows, user access, and system configurations.
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- Coordinate with the Darwinbox vendor support team for system upgrades, bug fixes, and recent feature implementations.
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- Develop and maintain SOPs and user guides for Darwinbox processes.
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- Conduct periodic data audits to ensure employee records and system data remain accurate and up to date.
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- Support employee lifecycle processes, including onboarding, transfers, confirmations, and exit formalities through Darwinbox.
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- Manage payroll operations by sharing attendance, leave, new joiner, exit, and PMS-linked variable pay inputs from Darwinbox.
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- Address employee queries related to payslips, salary deductions, and payroll discrepancies.
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- Maintain accurate employee records, organizational hierarchy, and reporting structures within the HRMS.
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Required Skills

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- Hands-on experience administering Darwinbox — mandatory, ideally across multiple modules (not just PMS).
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- Familiarity with any LMS platform.
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- Comfortable coordinating meetings, following up persistently, and having light coaching/guidance conversations this isn't a purely back-end role.
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- Strong Excel skills (VLOOKUP, Pivot Tables).
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- Good communication — daily interaction with managers and employees, not just report-running.
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- Organized and deadline-driven; able to juggle multiple parallel cycles (PMS, LMS, HR Ops) without dropping balls.
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Qualifications

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- Graduate/Postgraduate in HR or related field.
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- 1–2 years in HR Operations/PMS/L&D; roles, ideally with Darwinbox or similar HRIS exposure.
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OUR MISSION

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To become the forefront of Tech Global Leaders in Cloud Computing by striving towards excellence in our robust products & services, providing a competitive edge to our customers.

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OUR VISION

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Our vision is to achieve excellence through continuous improvement, innovation, and integrity, driven by a results-oriented and collaborative approach.

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OUR BRANDS

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AceCloud:



AceCloud is a leading provider of high-performance, affordable cloud solutions for SMBs and enterprises. Its comprehensive suite of services includes:

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- Public Cloud
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- Private Cloud
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- Cloud GPUs
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- Kubernetes
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- Infrastructure as a Service (IaaS)
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- AWS Services
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Ace Cloud is working closely with AWS for the SMB and Startup verticals PAN India. We specialize in Cloud Assessment, AWS Migration, Application & Database Modernization as well as Data Analytic, Machine Learning and AI. With a strong emphasis on innovation and customer satisfaction, Ace Cloud offers single-click deployment and 24/7 human support to ensure seamless operations for its clients. Learn More:

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Ace Cloud Hosting: Headquartered in Florida, USA, Ace Cloud Hosting is a leader in managed hosting with over 15 years of expertise in cloud-based technologies. Its services include:

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- Accounting/Tax Application Hosting
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- Managed Security Services
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- Managed IT Services
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- Hosted Virtual Desktop Solutions
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Learn More:

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KEY HIGHLIGHTS

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- Industry Experience: 15+ years in the industry serving over 8,000 clients globally with a team of 600+ employees
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- Data Center Partners: 10+ data center partners located across the USA, UK, and India
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- Strategic Partnerships:
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Microsoft Direct Partner under the CSP Program.

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Intuit Authorized Commercial Hosting Provider.

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AWS Advanced Consulting Partner with Storage & SMB Competencies

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VMware Enterprise Partner for Infrastructure & Desktop Virtualization solutions

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- Accreditations and Memberships:
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ISO/IEC 27001:2022 Certified

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Registered with NASSCOM

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Member of the Internet Telephony Services Providers’ Association in the UK.

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- Awards and Recognitions:
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Customer Service Department of the Year Stevie Award (2024)

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CPA Practice Advisor Readers' Choice Awards (2023)

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VMware Accelerating Cloud Provider Partner Award (2020)

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K2 Quality Award for Customer Satisfaction (2019)

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Great User Experience Award by FinancesOnline (2018)

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User Favourite Award by Accountex USA (2016)

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CONTACT INFORMATION

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Website:

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📌 HR Operations Executive (Gurugram)
🏢 Real Time Data services
📍 Gurugram