We are looking for experienced and customer-focused Customer Service Executives to join our team for an international process.
n
The ideal candidate should have a minimum of 1 year of experience in International Voice or Chat Customer Service and should have excellent communication and customer-handling skills.
n
Key Responsibilities
n
n
- Handle customer queries through International Voice or Chat support .
n
- Understand customer requirements and provide accurate solutions.
n
- Respond to customer queries professionally and within the required time.
n
- Resolve customer concerns and complaints effectively.
n
- Customer-focused and professional.
n
- Confident while communicating with international customers.
n
- Good at handling customer queries and resolving issues.
n
- Maintain accurate records of customer interactions.
n
n
Requirements
n
n
- Excellent verbal and written communication skills.
n
- Strong customer-handling and problem-solving abilities.
n
- Positive listening and interpersonal skills.
n
- Basic computer knowledge.
n
- Willingness to work in rotational/UK shifts, if applicable.
n
- Candidates with international customer service experience will be preferred.
n
n
📌 Customer Service Executive International Chat Process (Pune)
🏢 WNS
📍 Pune
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.