Job DescriptionRole Summary
NWe are seeking an experienced and strategic Head of Finance & Accounting (F&A;) Practice to lead and expand our global F&A; services. This senior leadership role is responsible for end-to-end service delivery, client relationship management, P&L; ownership, people development, and digital
Ntransformation across theF&A; portfolio. The ideal candidate will have deep domain expertise in
NProcure to Pay (P2P), Accounts Payable (AP), Accounts Receivable (AR), Record to Report (R2R) and
NOrder to Cash (O2C) processes, with a robust focus on performance, profitability, and innovation.
NKey Responsibilities:
NService Delivery & Operations
N
- n
- Lead and ensure flawless delivery of F&A; services across clients, meeting all contractual SLAs N
- and KPIs.n
- Oversee and drive excellence in key processes: N

na. Procure to Pay (P2P) – requisitioning, procurement, vendor onboarding, invoice
Nhandling, payments
nb. Accounts Payable (AP) – invoice processing, exception handling, vendor management
Nc. Accounts Receivable (AR) – billing,



collections, dispute resolution, cash application
Nd. Record to Report (R2R)– journal entries, reconciliations, month-end close, financial reporting.
Ne. Order to Cash (O2C) – order entry, credit checks, invoicing, collections, dispute resolution
N
- n
- Leverage shared services and global delivery centers to drive efficiency and scalability. N
- Drive automation and digitization to enhance process throughput, accuracy, and turnaround N
- times.n

nClient Relationship & Growth
N
- n
- Act as the strategic partner and advisor to clients, ensuring high satisfaction and trust. N
- Own and improve the NetPromoter Score (NPS) across the F&A; client base. N
- Partner with business development, pre-sales, and solutioning teams to support pursuits and grow accounts through upselling and cross-selling. N

nP&L; and Business Management
N
- n
- Full ownership ofP&L; for the F&A; practice, ensur

📌 Avp F&A Operations (Karnataka)
🏢 Digitide
📍 Karnataka