We are recruiting for a Business Associate in the GCS Central Operations Team of
KPMG Business Services Reporting @ KGS team. The role will involve working
closely with the service management team onshore and offshore:

The role will include working closely with the onshore and offshore managers of
Service Delivery Operations Team to delivery accurate and high-quality MI. It
will also involve drawing out insights from the data and preparing impactful
summary

RESPONSIBILITIES

The core responsibilities will include.

* Support the Service Management Lead in achieving the quarterly and annual
plans for MI delivery
* Submit monthly updates on the actions recorded from the service reviews
* Ensure monthly dashboards are analysed prior to release with potential area
of review on Action Plan
* Looks for opportunity to improve processes where possible and makes
suggestions to the Service Management Lead
* Support the Service Management lead in creating and implementing Service
Improvement Plans
* Data collation for tasks under reporting across various onshore teams




* Understanding of key metrics and business set up/ taxonomy
* Creation and maintenance of SOPs for operational activities
* Work on medium-high level of MIS and reporting
* Deliver medium-high level of reports with intelligent summarization of the
report
* Maintain 100% Quality standards & ensure completeness and accuracy in
deliverables
* Exposure to more advanced Data Management and Visualization such as MS Power
BI etc
* Willingness to learn current tools
* Should be open to multitasking

QUALIFICATIONS

MBA (preference to specialization to Operations)

Certifications in Data Management and Visualization tools

* Excellent Communication & Interpersonal Skills (Verbal & Written)
* Comfortable in managing large data sets
* Knowledge on tools like Power BI, SQL, Alteryx, SharePoint etc.
* Ability to draw insights from data and summarize it for understanding of
business users
* Advanced level knowledge of Power App

📌 Business Associate (Bengaluru)
🏢 KPMG India
📍 Bengaluru