08 Sep
|
TalentOla
|
Noida
Role: Salesforce LWC - Sr Lead
Location: Bangalore, Chennai, Pune, Mumbai, Noida
Experience: 7-10 years
Shift: Afternoon/Flexible
NP- Immediate, Jan joiners only
CTC- 30lpa max 32 lpa not beyond that.
Responsibilities include the following:
• Troubleshoot and resolve technical issues in Salesforce Applications which includes Salesforce LWC, Salesforce Configurations, Apex Triggers, Flows, and integrations.
• Provide customer service and support to ensure a positive customer experience.
• Utilize technical expertise to quickly identify and resolve complex problems.
• Document and track customer issues, providing regular updates and resolutions.
• Continuously strive to improve processes and procedures for better customer support.
• Update Salesforce products and features based on latest releases
• Communicate effectively with customers to understand their needs and provide timely resolutions.
• Work in a quick-paced environment and handle multiple tasks simultaneously(Valent USA and VBS Salesforce Applications).
• Proactively monitor systems and identify potential issues before they impact customers.
• Troubleshoot bugs or issues.
• Work on quick win development activities that includes appexchange products installation and support (Docusign, SurveyMonkey, Gamification apps), business process updates, reports, and dashboards and set up DevOps Center
• Partner Portal, Experience Cloud experience, CRMA is a plus.
📌 Salesforce LWC Tech lead (Noida)
🏢 TalentOla
📍 Noida