Your Role at a Glance
As a Quality Control Specialist II on the Digital Integrations team, you will help ensure the reliability, accuracy, security, and business effectiveness of integrations connecting Salesforce with other enterprise systems. You will partner closely with the Software Engineer III, Integrations, Salesforce administrators, developers, product owners, and business stakeholders to translate requirements into testable outcomes; validate API-led solutions; identify and manage defects; and provide objective release-quality evidence. The role supports Salesforce and MuleSoft solutions across Sales Cloud, Service Cloud, Revenue Cloud/CPQ, and related ecosystem integrations, with particular attention to end-to-end process behavior, data integrity, integration contracts, error handling, and production readiness.
How You’ll Drive Success
Integration Testing & Validation
- Develop, document, maintain, and execute risk-based test strategies, test plans, test cases, test data, and scripts for Salesforce, MuleSoft, APIs, and connected enterprise systems.
- Perform functional,



integration, system, regression, performance, negative-path, and post-deployment testing for recent features, customizations, interfaces, and defect corrections.
- Validate end-to-end business processes that span Salesforce and upstream or downstream systems, confirming that transactions, statuses, calculations, and workflow outcomes remain consistent across platforms.
- Verify synchronous and asynchronous integration behavior, including orchestration, transformations, dependencies, retries, timeouts, duplicate handling, and failure recovery.

API & Integration Contract Quality
- Review API requirements and acceptance criteria with engineers to confirm that integration behavior is clear, complete, measurable, and testable before development begins.
- Validate REST and other applicable service interfaces, including requests, responses, authentication behavior, status codes, schemas, field mappi

📌 Quality Control Specialist II, Digital Integrations (Pune)
🏢 CNC SOFTWARE
📍 Pune