Job ID: 41939
Location: Mumbai, India
Position Category: Administration/Business Support
Position Type: Employee Regular

Manager - Project Support Administration Team

Lloyd’s Register

Location: Mumbai, India

What we’re looking for

We’re looking for a people-focused leader with solid project support, stakeholder management and communication skills, who can build effective teams, support client-centric work and continuous improvement, manage performance against KPIs, promote knowledge sharing and learning, and ensure effective ownership handovers, professional integrity, compliance and health and safety.

What we offer you

The opportunity to work for an organization that has a clear sense of purpose, is values-based and helps colleagues to develop professionally and personally through our range of people development programmes.

Full-time permanent role

The role
- Manage and develop the project support hub team, building capability through recruitment, engagement, performance management and training.
- Oversee the coordination and delivery of projects,



ensuring they are delivered on time, within scope and to required standards.
- Manage escalations and act as a key point of contact for specified operational teams, ensuring effective communication and project handovers.
- Build and maintain good relationships with operational and senior stakeholders.
- Establish, monitor and manage team KPIs, targets and performance standards.
- Continuously improve project support processes to boost efficiency and effectiveness.
- Oversee knowledge management, ensuring critical knowledge is built, maintained, shared and applied globally.
- Promote a culture of continuous learning, knowledge sharing, accountability and effective performance.
- Strengthen client centricity by identifying customer needs and helping create positive customer experiences.
- Ensure clear ownership handovers in line with RACI, avoiding gaps or duplication across teams.
- Uphold skilled integrity,

📌 Manager - Project Support Administration Team (Mumbai)
🏢 Lloyd's Register
📍 Mumbai