Your Role at a Glance
As a Quality Control Specialist on the Digital Enablement team, you will play a critical role in ensuring the accuracy, functionality, and effectiveness of Salesforce implementations across the organization. You will be responsible for validating system requirements, testing solutions, identifying defects, and ensuring continuous improvement in the processes supported by Salesforce. Working closely with the Salesforce administrators, developers, and business stakeholders, your role will be pivotal in delivering a seamless and error-free experience for all users, ensuring alignment with business goals.
How You’ll Drive Success
Salesforce Testing & Validation
- Develop, document, and execute comprehensive test plans, test cases, and scripts for Salesforce solutions.
- Perform functional, regression, and performance testing for new Salesforce features, customizations, and integrations.
- Validate data accuracy and integrity in Salesforce, ensuring compliance with established business rules and workflows.

Defect Identification & Management
- Identify, log,



and prioritize defects, working closely with Salesforce developers and administrators to ensure timely resolution.
- Collaborate with the development team to recreate issues and ensure fixes are validated.
- Conduct post-release testing to confirm successful deployment of patches or recent features.

Process Optimization
- Work with cross-functional teams to review business processes and identify areas for automation and optimization within Salesforce.
- Analyze current system functionality, providing insights to the Business Systems team for future improvements.
- Suggest enhancements to improve system performance, user experience, and workflow efficiencies.

User Acceptance Testing (UAT) Coordination
- Collaborate with stakeholders and end-users to coordinate and facilitate UAT sessions.
- Collect feedback from UAT participants, ensuring that all business requirements are met.
- Provide detailed

📌 Quality Control Specialist II, Digital Enablement (Pune)
🏢 CNC SOFTWARE
📍 Pune