Duties: Position: Provisioning Analyst-Ebusiness

Specific duties include:

Day-to-day technical support, risk management, and access and entitlements provisioning for various client web platforms and desktop applications
Electronic Trading proprietary and consortium applications
Private Wealth Management client web
Institutional Portal research and analytics
Interact with external clients via incoming and outgoing telephone and e mail (and sometimes face-to-face)
Coordinate seamless client coverage between NY, London, and Tokyo teams
Escalate problems to Technology groups and the business managers as required
Train clients on new e-Trading and eService technology platforms
Perform statistical analysis and business reporting for marketing and sales teams
Project manage new e-Business initiatives
Identify automation opportunities and facilitate
Perform exception report monitoring of client provisioning activities and platform use.

Skills: Position: Provisioning Analyst-Ebusiness

Qualification and Eligibility:





Strong client service orientation
Robust communication and interpersonal skills
Ability to react quickly to client needs
Broad financial industry knowledge and experience preferred
Ability to multi-task
Problem solving skills
Ability to work well with a global team
Strong writing skills
Attention to detail
Project Management skills is a plus
Graduation or Diploma holder with all certificates in place
Strong communication and Interpersonal skills
Willingness to work in Shifts (24/7 environment)

Education: 10+2+3 (any graduation)

Required Skills: AUDIO VISUAL,VIDEO CONFERENCING,ACD,CLIENT COMMUNICATION,

Hours Per Day: 8.00
Hours Per Week: 40.00
Languages: English(
Speak, Read, Write
)
Department: 0839 095 T747 0000 :
Ext Client Digital Support
India : Bengaluru : Engineering Division : Core Engineering : ETO
Job Category: Technology

📌 ebiz provisioning (Bengaluru)
🏢 Trigent Software
📍 Bengaluru