"Job Description 2 — Microsoft Dynamics CRM Recruit Configurator Role title
Microsoft Dynamics CRM Recruit Configurator Hiring organisation / perspective
Hexaware, supporting the CRM Recruit workstream within UEL’s Banner SaaS
programme. Recommended headcount: 4 Role summary Hexaware is seeking Microsoft
Dynamics CRM Recruit Configurators to support UEL’s CRM Recruit delivery within
the Banner SaaS programme. CRM Recruit is part of the Banner SaaS solution and
is built on Microsoft Dynamics, with delivery expected across roughly September
to July. Key responsibilities • Configure Microsoft Dynamics CRM Recruit
capabilities in line with signed-off UEL business requirements and user stories.
• Work with Hexaware and UEL delivery teams to estimate, plan and deliver CRM
Recruit configuration packages through the programme timeline. • Coordinate with
Banner SaaS, UEL CRM and integration teams where CRM Recruit interacts with
Banner, UEL’s Microsoft Dynamics CRM,



downstream data sources/tables or
dependent solutions. • Support functional testing, UAT, system integration
testing and cross-capability UAT focused on end-to-end student and staff
journeys • Contribute to delivery governance by aligning configuration work with
signed-off user stories, change control and MVP/must-have scope decisions.
Required skills • Microsoft Dynamics configuration experience, ideally in
CRM-style business process configuration and SaaS delivery contexts. • Ability
to deliver requirements as user stories/work packages within a partner-led
delivery model. • Understanding of data dependencies and integration impacts
across CRM, Banner and downstream systems. • Robust testing/UAT support mindset,
given the programme’s emphasis on functional testing, UAT, SIT and
cross-capability UAT. "

📌 Digital CRM Consultant (India)
🏢 Hexaware
📍 India