As an Associate, you will be responsible for ensuring the timely and accurate processing of invoices, monitoring outstanding invoices, managing escalations, and supporting backlog reduction initiatives. You will work closely with internal teams, clients, and external stakeholders to resolve issues, maintain SLA adherence, and deliver a high level of operational excellence.
The role requires a detail-oriented professional with solid analytical and communication skills who can identify process improvement opportunities, support automation initiatives, and contribute to improving overall process efficiency. Proficiency in Microsoft Excel and experience in Accounts Payable, Invoice Processing, or Finance Operations environments will be an advantage.
If you thrive in a fast-paced environment, enjoy solving operational challenges, and are passionate about continuous improvement, we'd love to hear from you.
Monitor invoice outstandings and aging reports to ensure timely closure of pending invoices.
Manage and escalate invoice processing issues proactively to minimize delays and business impact.




Ensure adherence to defined SLAs and consistently achieve operational performance targets.
Support invoice processing planning, workload management, and backlog reduction initiatives.
Conduct regular team meetings and provide constructive feedback to team members.
Drive process improvement and efficiency initiatives, including implementation of system or process enhancements.
Identify automation opportunities to reduce manual efforts and improve productivity.
Analyze root causes of non-STP (Straight Through Processing) invoices and recommend corrective actions.
Collaborate with production teams to understand operational challenges and communicate key issues to management.
Build and maintain strong relationships with clients, external counterparties, and internal stakeholders.
Prepare and maintain reports, dashboards, and operational metrics using Excel.
Support training, mentoring,

📌 Associate (Mumbai)
🏢 Smartstream
📍 Mumbai