Product Quality Engineer (NPDI)

Drive product field quality improvements. Provide direction and support for
implementation and continued use of tools and methods utilized in the
improvement of system reliability. Lead implementation and apply advanced
quality processes, methods and tools for all new product development
programs. Develop and report critical product metrics for warranty and
reliability tracking and projections. Effectively work across all product
development areas in the company to drive and sustain a solid quality culture
across the overall organization. Lead, coordinate and support multiple quality
improvement projects across various departmental areas, driving short term and
long term, sustainable corrective actions to address product and process issues.

RESPONSIBILITIES

* Determine the data driven top customer field issues list, verify an owner is
assigned and status is reported weekly.
* Lead cross-functional teams to implement corrective actions through problem
solving process. Evaluate completed corrective actions and ensure
effectiveness of actions.



Recommend appropriate remedial activities.
* Visit customers to proactively see installations and document improvement
needs. Visit customers to understand the nature of the issue and get definite
corrective action initiated in the organization.
* Track shipments of new products, Pareto and report issues and assist in
assigning ownership to the problems.
* Support product transfer process and assist with product audit feedback and
early field issue reporting.
* Present reports to organization regarding Quality performance. Present
status updates on various quality initiatives to business management.
* Develop 8D and Customer reports on reported issues. Communicate internally
and externally on outcomes of investigations. Work with internal teams,
including Engineering, Service, Manufacturing/Operations, Sales, Offering
Management, and Supplier Quality to resolve quality issues impacting
customer

📌 Manufacturing Quality Specialist (Pune)
🏢 Vertiv
📍 Pune