Overview

Welcome to SITA
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
Are you ready to love your job? The adventure begins right here, with you, at SITA.
ABOUT THE ROLE & TEAM
We are seeking a hands-on Lead Site Reliability Engineer (SRE) with strong expertise across application support, Kubernetes environments, and CI/CD pipelines. This role is responsible for ensuring the reliability, performance,



and observability of production systems through deep technical analysis and proactive engineering.
The successful candidate will lead incident and problem investigations, identify root causes, and drive permanent resolutions in close collaboration with Development, Product, and Operations teams. This is an engineering-focused role requiring solid troubleshooting skills, production support experience, and a commitment to continuous service improvement.
WHAT YOU WILL DO:
Analyze production incidents using logs, metrics, and traces to identify impacted application code and execution paths.
Diagnose system issues and determine whether the root cause is related to application code, configuration, Kubernetes, or infrastructure.
Troubleshoot Kubernetes workloads, including runtime behavior, networking, health probes, and failure scenarios.
Serve as the technical escalation point during critical incidents, providing clear and timely guidance.
Lead root cause analy

📌 Lead Site Reliability Engineer/ Expert (Bengaluru)
🏢 SITA Switzerland
📍 Bengaluru