Customer Service (Mumbai)

Customer Service (Mumbai)

08 Sep
|
Exim Transtrade (India
|
Mumbai

08 Sep

Exim Transtrade (India

Mumbai

Job description

About Us:
Established in 1994, EXIM Transtrade, a leading 3PL Logistics company with IS/ISO & AEO certifications, and memberships in prominent organizations like FIATA, FFFAI, BCBA, DGFT, JITO, and many others, offers comprehensive and customized logistics solutions across the globe. We are a member of WCA world & WCA Interglobal. We are also registered with the US FMC (Federal Maritime Commission) as an NVOCC.
Our services include Supply Chain & Logistics Solutions, Door to Door Logistics, Custom Broking Export-Import, EX-IM Consulting, & Special Cargo movement.

Our network connects all the major gateway ports following under the various sectors such as North America, Europe/CIS destinations, South & Central America, Africa, China, Far East & Australia, Asia, Gulf & Red Sea.

Desired Candidate Profile:
Candidates with experience in International Logistics, Shipping, Freight Forwarding, and NVOCC backgrounds shall only be considered for this role.

Experience: 3-7 Years
Job Description:




• Candidate must have sound experience in Shipping/Logistics/Custom Broking Industry.
• Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
• Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
• Provide appropriate solutions and alternatives within the timeframes specified, and follow up to ensure resolution
• Having relevant knowledge of export shipments procedure, Custom Broking operations, LCL/FCL/VGM, etc.
• Should depict exceptional skills in coordination with field Operations staff, Customers, and Communication with Shipping Lines.
• Must possess sound knowledge of the entire export shipment cycle from order confirmation to shipment reached the destination.
Oversee the complete shipment cycle for assigned shippers.
Ability to plan and schedule the daily activities, Coordinate Delivery Orders (DO) with shippers.
Liaise with the transport departme

📌 Customer Service (Mumbai)
🏢 Exim Transtrade (India
📍 Mumbai

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