Essential Job Functions: Demonstrates ability to perform all appropriate tasks within Collection Department. Ability to manage their portfolio in High Radius regarding day-to-day activities appropriate for collection of aged accounts receivable assuring all functions are covered within guidelines established, elevating as appropriate to resolve issues timely. Requires moderate assistance from Collections Manager. Execute plan established with their Collections Manager to contact all customers within portfolio responsibility reducing A/R balances to meet A/R goals of Current A/R aging balance of 90%. High level of understanding of Dispute Resolution/ Problem set up for items forwarded to field for resolution including appropriate follow up. Customer transaction management and reconciliation of invoices, unapplied cash, credit & debit memos.



Route customer service emails and phone calls to the appropriate department for resolution Develops multi-level relationships in Employbridge�organization to enhance ability to work with senior field management regarding resolution of elevated issues. Demonstrates company and department core values, operating principles, and customer service standard. High level of knowledge of accounts over credit limit as it relates to customer activity current and ongoing. Other duties as assigned. Work Environment The work workplace characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, photocopiers, phone systems, filing cabinets and fax machines. The noise level in the work environment is usually moderate. Physical Demands The physical demands described here are representative of those that must be met by an employee to succe

📌 4399778-Senior Executive (Noida)
🏢 EXL
📍 Noida