Job Description Customer Support Executive | Lucknow
n
n Company: Teleperformance
n Location: Lucknow
n Process: Domestic Voice / International Customer Support (Voice & Chat)
n Working Days: 5 Days Working | 2 Rotational Offs
n Shift: Rotational / Night Shift as per process requirement
n Salary: 17k CTC - 26k CTC + Incentives
n
n Role Overview
n
nTeleperformance is hiring Customer Support Executives to handle customer interactions through voice and chat support channels. The role involves assisting customers, resolving queries, providing accurate information, and ensuring a positive customer experience while meeting quality and performance standards.
n
nKey Responsibilities
n
- n
- Handle customer queries through calls and/or chat support.n
- Provide accurate information and effective resolutions.n
- Maintain professional communication and customer satisfaction.n
- Document interactions and update records in the system.n
- Follow process guidelines, quality standards, and escalation procedures.n




- Achieve productivity, quality, and attendance targets.n

n
nCandidate Requirements
n
- n
- Good communication skills in English and/or Hindi.n
- Basic computer knowledge and typing skills.n
- Customer-focused approach with strong problem-solving ability.n
- Comfortable working in a rapid-paced, target-driven environment.n
- Freshers and experienced candidates can apply.n

n
n Important Instructions
n
n✅ 5 Days Working with 2 Rotational Offs
n✅ Rotational/Night Shifts as per business requirement
n✅ Freshers & Experienced Candidates Eligible
n✅ Candidates must be comfortable with Voice and/or Chat Support processes
n✅ Final selection and shift allocation will be as per company policy
n
n Build your career with Teleperformance and gain valuable experience in a dynamic customer service environment.

📌 Customer Support Executive (Lucknow)
🏢 TP
📍 Lucknow