Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
What you get to do in this role:
Directly manage, mentor and develop 3–5 designers
Drive the UX vision and execution of a platform that produces a product line to revolutionize workplace productivity and analytics solutions for some of the largest companies in the world
Collaborate cross-functionally with product management, user research, engineering and content from strategic definition, planning,



architecture, through tactical execution of the product roadmaps
Distill complex problems into transparent goals and requirements for the design and research team
Understand the company's Design Systems, encourage their application, and contribute to their further development and maintenance.
Drive the growth of user-centric, collaborative culture across the Business Unit
Evangelize design strategy and product vision across the global, distributed design teams
Assist in conducting user needs assessment, task analysis and develop user profiles; identify key tasks for user research, competitive analysis and user testing, develop usability plans.
Develop high level task flow content and then use storyboards and other design documents to communicate concepts and vision to others.
Lead your team through rapid iterations of theoretical task scenarios, navigation map, flow, and state-transition diagrams to doc

📌 Manager, Product Design (Hyderabad)
🏢 ServiceNow
📍 Hyderabad