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Position summary
Job role
The Global Delivery Services, M3 Process CoE – Benchmarking Team Supervising Associate (64 -1) is part of a global team responsible for providing support to pursuits and engagements on the end-to-end delivery of process benchmarking. Having a functional understanding and expertise of business processes like Supply Chain, IT, Finance, Legal, Shared Services and Cyber Security, the Supervising Associate partners with field practitioners to understand the project objective, identify relevant metrics for the clients and supports client data collection, validation and benchmarking analysis to identify the specific improvement areas,
driving insight-led benchmarking assessments that enable data-driven decision making and support enterprise transformation initiatives. The role contributes to building scalable, AI-enabled benchmarking capabilities and integrating benchmarking insights into broader process optimization and BPM engagements.
This role also includes responsibilities to collaborate with the development of sector/process area related benchmarking content and network with global colleagues within Benchmarking team as well as client-facing teams.
Job responsibilities
Deliver client service(s):
Drives insight-led benchmarking engagements, translating data into executive-level insights and actionable recommendations, highlighting performance gaps, improvement opportunities, and transformation priorities in a wide variety of processes like Finance, Supply Chain, IT, HR, Legal and Cyber Security, etc.
Manages and drives content builds – including primary and secondary research, planning, and
📌 Supervising Associate (Gurugram)
🏢 EY
📍 Gurugram