Our proposition

We have a software + services proposition for the merchant with the goal of

optimizing for the merchant's profitability. Our product is an all-in-one

software stack that gives merchants everything they need to sell D2C, i.e.

Storefront, Shipping, Marketing integrations, Communication. Our services

layer works on top of this software stack to achieve profitability for

merchants. Here, we combine 4-key roles in classic e-commerce setup, all

Relevant For Any D2C Brand As Well

Marketing manager (“top of the funnel”)
Category manager (“products/merchandising”)
Product manager (“website/app metrics”)
Ops manager (“shipping metrics”)

Our services layer measures metrics across all these buckets to optimize

and take appropriate actions for merchant’s profitability. Over time, the

goal is to productize our services layer - which we believe will move the

baseline of what merchants expect from a storefront software.

Team And Scale

We’re at ~$4.5M ARR and had hit profitability earlier in the year. We’ve





recently raised series-B from led by Bessemer Venture Partners (who had

famously led Series A for Shopify in 2010) with participation from Elevation

Capital, General Catalyst (fka Venture Highway) and Chiratae Ventures.

Founders

Rishabh Verma
Harmin Shah

Role Charter

How will this role shape you?

Imagine managing multiple businesses across diverse categories—exciting,

right? As a KAM, you’ll be the single point of contact (SPOC) for these

sellers, tackling complex daily challenges while enhancing your skills in

communication, interpersonal relations, and coordination. With our rapid

growth, you’ll enjoy unparalleled opportunities for personal and

career development.

What You'll Do as a Key Account Manager?

Strategic Relationship Management

○ Cultivate and nurture strong partnerships with your assigned

accounts, positioning ShopDeck as their trusted ally.

○ Conduct regular check-ins to proactively address concerns and

keep com

📌 Key Account Manager (India)
🏢 ShopDeck
📍 India