08 Sep
|
Target
|
Bengaluru
About Target Plus
Target is an iconic Fortune 50 retailer and one of America’s leading retail brands. Target Plus is Target’s curated, invite-only marketplace, connecting guests with trusted brands and partners.
The Partner Onboarding team plays a critical role in enabling partners to successfully launch on Target Plus through a seamless, scalable, and high-quality onboarding experience.
About the Role
As a Senior Manager, Partner Onboarding, you will lead and develop a team responsible for delivering consistent and high-quality onboarding support for Target Plus partners.
This is primarily a people and operations leadership role, focused on building team capability and running a scalable, high-performing onboarding operation. You will own day-to-day team execution, operational performance, partner support, quality, and continuous improvement.
You will bring strong onboarding practitioner expertise to coach the team, develop talent, improve quality, and strengthen operational performance.
You will work closely with U.S.-based functional leaders and cross-functional teams to execute against established priorities and within the global onboarding operating model.
U.S.-based functional leaders own the broader onboarding strategy, priorities, and operating model. This role will influence through deep onboarding expertise, operational insights, and solid execution, while translating those priorities into consistent, high-quality team performance.
This role is ideal for a strong people leader and onboarding practitioner who is energized by building teams, developing talent, and driving operational excellence at scale.
Key Responsibilities
Lead, coach, and develop a high-performing team of onboarding professionals, with clear expectations around performance, quality, and partner experience.
Own day-to-day operations including workload management, capacity planning, SLA adherence, backlog, and partner follow-ups.
Ensure consistent execution of onboarding playbooks, process
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