? We’re Hiring | Back Office Executive
About the Role:
We’re looking for a detail-oriented Back Office Executive to join our Operations team. The role involves managing bookings, ticketing, reissues, cancellations, refunds, amendments, and travel documentation while ensuring accuracy and timely fulfilment.

Key Responsibilities:
• Process flight, hotel & holiday-package bookings
• Issue, reissue & cancel tickets/vouchers
• Handle amendments, cancellations & refunds
• Reconcile PNRs, fares, taxes & supplier confirmations
• Coordinate with airlines, hotels, DMCs, sales & voice teams
• Work with GDS, supplier portals and CRM tools
• Manage high-volume operations within TAT/SLA

What We’re Looking For:
✅ Graduate in any discipline
✅ 1–3 years’ experience in travel back-office/operations, ticketing or OTA/BPO
✅ GDS experience (Amadeus/Galileo/Sabre) compulsory
✅ Valuable knowledge of fare rules, cancellations & refunds
✅ Comfortable working rotational shifts

? Apply Now-

📌 Back Office Executive (Gurugram)
🏢 Digivance Solutions
📍 Gurugram